Forum Discussion
EA_Illium
EA Staff (Retired)
4 years agoHello Everyone!
Thank you for letting us know about what your experiencing in Sweet Tooth, try going through the following steps to see if we can help the game load normally on your device.
- Restart your device and modem/router then try to load your game
- Clear your Cache/Cookies (<-- link)
- Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates
- Check your device meets the Requirements (<-- click here) to play POGO games
If you continue running into issues, please share the following information and we can pass this along to our team.
- Are you getting stuck on Level 6 of the Queen Challenge?
- Please Let us Know what device and browser your using
- share a Screenshot or video clip of the freeze
- DxDiag(PC) / System Info (Mac) of your device
Thanks!
4 years ago
did what was suggested and it still not working right. Its doing extra moves and then freezing. as can be seen by the screenshot it stops with three in a row or messing pieces.
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