Sweet tooth Snow Queen Challenge freezing on Level 6
I am able to play regular Sweet Tooth games. The Snow Queen challenge was fine through the first 5 levels. On level 6, after a few matches, it freezes.
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hello Everyone!
Thank you for letting us know about what your experiencing in Sweet Tooth, try going through the following steps to see if we can help the game load normally on your device.
- Restart your device and modem/router then try to load your game
- Clear your Cache/Cookies (<-- link)
- Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates
- Check your device meets the Requirements (<-- click here) to play POGO games
If you continue running into issues, please share the following information and we can pass this along to our team.
- Are you getting stuck on Level 6 of the Queen Challenge?
- Please Let us Know what device and browser your using
- share a Screenshot or video clip of the freeze
- DxDiag(PC) / System Info (Mac) of your device
Thanks!
I too am having this issue. I have even attempted to use and purchase, with gems, multiple 'power ups' all to no avail. I cannot complete level 6 I have used both chrome and edge on a windows pc using windows 11. attached is my screenshot of my latest attempt.. with 1 candy to go, the furthest I've been able to get, and now the game is frozen once again. I have already followed the steps outlined to clear cache and reboot, on both browsers.
