Solitaire home story

Am I the only one that has not been able to play solitaire home story in three months it either won’t load or get to where you go to play and it just starts all over again. I’ve talked to Pogo live chat, but they haven’t helped all they said is keep coming in here and posting about it so here I am again and haven’t been able to play the game since January

  And it doesn’t matter if I am on my computer or my iPad and I’ve deleted cookies cleared the cache doesn’t matter. It just keeps reloading.