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Lunalu5's avatar
Lunalu5
5 years ago

Sweet Tooth Town Issues

I play Sweet Tooth Town all the time. I keep running into a problem on the higher levels that the chocolate bunny does not release even though I have removed all the glass covering it.  This keeps happening and right now I am playing Cupcake Level 79 and technically have won it 3 times except the bunny does not pop out.

It has become a chronic glitch in the game and as I spend a lot of money on power ups to play this game, I think you need to address the problem and correct it.

Yes the game freezes sometimes but it is the issue with the chocolate bunnies that is the most frustrating.

If you need me to send a screen shot, let me know please.

Thanks ahead of time

Louise

Lunalu5

8 Replies

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @Lunalu5.

    Thanks so much for your report. The Pogo team is aware of situations where the chocolate bunnies get stuck and don't lift from the board, but to help track it down for this level, can you share the screenshot? It would help a ton.

    If you're also able to share some of your browser details, it would help a lot. Could you please cut / paste (or screenshot) your full results from the Pogo Compatibility Tool? As well, could you let me know how much system RAM you have on your PC/Mac? I'll be happy to take a look as to why the game isn't running smoothly for you.

    Arrenai 🐱

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  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @Lunalu5. I'm just checkin' in. Are you still having difficulties with the chocolate bunnies?

    Arrenai 🐱

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  • bloodystupdjhns's avatar
    bloodystupdjhns
    5 years ago

    I'm having this same issue!!  And I also use power ups and I just lose them.  I would like to know when this will be fixed and how I will be compensated for the wasted power ups I used on these levels.  

    I attached a picture of my game which I will again lose.

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @bloodystupdjhnsn.

    It looks like the screenshot didn't attach. Would you be able to share it again? I'd love to take a look at what's going on there for you.

    Arrenai 🐱

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  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @bloodystupdjhnsn.

    Thanks for your added report. We received the picture. Which level is that again? Once I have that information, I'll send it up with the previous reports to help them further investigate the bunny issue.

    Arrenai 🐱

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  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Thanks for the update, @bloodystupdjhnsn. I'll send that up with the other report. We appreciate it. 🙂

    Arrenai 🐱

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