Forum Discussion

ladymad_zT's avatar
5 months ago
Solved

Took my Gems order says fulfilled but it wasn't

This is crazy trying to get help. I've been a member for a long time and I buy Gems regularly. It's a total ripoff if you can't get help

  • Hey there @ladymad_zT 

    Sorry to hear you've had this issue, unfortunately we can't help with purchase/payment issues here on the forums.

    For that you'll need to get in touch with support directly, which you can do by folliowing the steps in this link here: I want to check my order status - Pogo

    Support should be able to look into this for you and get you sorted. Please let us know how this goes and if you have any other issues please let us know and we'll see what we can do for you.

1 Reply

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hey there @ladymad_zT 

    Sorry to hear you've had this issue, unfortunately we can't help with purchase/payment issues here on the forums.

    For that you'll need to get in touch with support directly, which you can do by folliowing the steps in this link here: I want to check my order status - Pogo

    Support should be able to look into this for you and get you sorted. Please let us know how this goes and if you have any other issues please let us know and we'll see what we can do for you.

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