Forum Discussion

Longtime40

Rising Newcomer

5 years ago

Solved

Tri-Peaks Solitaire

Anyone else noticing Tri-Peaks Solitaire is flipping double cards? Happening several times per game.

EA_Arrenai
5 years ago
Hey there, @Longtime40, @maryannb15 and @SaintsGal1.

It definitely should not be double-flipping.

In the past, a couple players indicated that changing their mice fixed the issue for them, as the previous mouse was holding the button down too long or not registering the click properly. If you have a second mouse or touchpad to test with, that may be an option.

Another thing to try would be our HTML5 troubleshooting in case there may be some latency while running the game itself that is causing the double-click.

Arrenai 🐱

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EA_Arrenai

EA Staff (Retired)

5 years ago

Hey there, @Longtime40, @maryannb15 and @SaintsGal1.

It definitely should not be double-flipping.

In the past, a couple players indicated that changing their mice fixed the issue for them, as the previous mouse was holding the button down too long or not registering the click properly. If you have a second mouse or touchpad to test with, that may be an option.

Another thing to try would be our HTML5 troubleshooting in case there may be some latency while running the game itself that is causing the double-click.

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

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EA_Arrenai
EA Staff (Retired)
5 years ago
Hey there, everyone. I'm just checking in. How did the troubleshooting go?

Arrenai 🐱

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- JoyGoodridge
  New Novice
  5 years ago
  I can't afford to get another mouse, but the problem is ongoing in Tri Peaks Solitaire. When you click on a card it double clicks quite quickly. This has been happening ever since the change to the new Pogo Platform. I hope it gets fixed soon as I love this game, but it is very frustrating when the double clicking is happening all the time.
  - EA_Arrenai
    EA Staff (Retired)
    5 years ago
    Hey there, @JoyGoodridge.
    
    Did you give the HTML5 troubleshooting I linked above a try, as well? It has helped a lot of people so far.
    
    Arrenai 🐱
    
    Did you receive an awesome, helpful response? 👍 +XP!
    
    Was your issue resolved by a great post? 🙌 Accept as Solution
    
    ASK. ANSWER. LEVEL UP.