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Hey folks sorry to see you're running into this it sounds pretty frustrating. Can I ask what browser you're using when you run into this issue?
For me, the two latest Trizzle issues started when I launched Trizzle to work on the April 30th, 2021 Trizzle Daily Challenge.
Now, the Trizzle Tutorial always run (even though I have it turned off = setting of red circle with a slash), and the game hangs with the top half of a doll suspended over a cell when I make the first match of dolls.
Trizzle issues occur with Chrome and Edge (Edge Chromium). I have cleared the cache, etc. multiple times, but to no avail.
In another, newer Trizzle Answers HQ Pogo Technical Help post, I saw that another EA ID replied late yesterday or earlier today (May 13th, 2021, US EDT) with the following suggestion: Turn off the use of Hardware Acceleration when available.
This Chrome Settings change fixed both of my Trizzle issues. The Tutorial is no longer displayed each time that I play Trizzle, and the game does not freeze after the first match of dolls.
I double-checked, and the Trizzle issues reoccur if I reenable Chrome to "Use hardware acceleration when available".
I almost entirely use Chrome as my browser, so I will continue to "Use hardware acceleration when available".
I disabled Hardware Acceleration in Edge (Edge Chromium), and I will use Edge to play Trizzle.
Lastly, I got my latest laptop (Windows 10 Pro, Hex Core (12 logical processors), 1 TB SSD, 32 GB RAM) with a high-end NVIDIA GeForce RTX GPU in early January 2021. I started having problems with Pogo games starting in late March 2021.
- 4 years ago
I had the same problem. I turned of the hardware accelerator in Edge...however, trizzle is in slow motion now. I suppose slow motion is better than a complete freeze but...darn! Wish there was a happy medium.
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