Forum Discussion

EA Staff (Retired)

6 years ago

Troubleshooting HD / HTML5 Games

This walk-through is to help with any of Pogo's wide array of HTML5 / HD games, particularly with the following issues: Is your game failing to load? Is your game lagging or moving slowly? A...

kullykake

New Novice

3 months ago

still not loading... 1 / 25/2025

abbycattx

Hero+

3 months ago

kullykake aubrnenigma

Hello! This posting is from 5 years ago and since that time, EA Community Manager EA_Arrenai has retired. Would you be so kind as to create a new post detailing which game you are experiencing difficulties with, along with the browser and device you are utilizing, as well as any troubleshooting steps you have attempted.

This will help avoid breaking the rules of Necroposting in this forums community (posting on older threads).

Additionally, if you would like to speak with EA Help, open a case and try troubleshooting steps with them you can contact them by logging on to EA Help with your Pogo credentials, here are the steps to help > [POGO] How to Contact EA Support | EA Forums - 12464874