Unable to access any games
@EA_Arrenai I understand Tuesday maintenance. But this is Wednesday. I still cannot access any games. They just will not load. Black screen, then "Try again/quit" box comes up every time. Can you fix...
Forum Discussion
EA_Arrenai
EA Staff (Retired)
EA Staff (Retired)Hey there, @Pongo69035.
As your issue is separate from the game downtime yesterday morning, I broke off your issue into its own thread to be worked out.
I can confirm that the games are up right now, and can be played through. Let's try some troubleshooting to get you back in and playing the games, too.
First off, does this occur for all games including Flash games, or just HTML5 games?
Secondly, can you try running through our HTML5 troubleshooting page? It has helped a lot of people with loading issues.
Please let me know how it goes. I look forward to hearing from you.
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
