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SoCalGolfGirl's avatar
3 years ago
Solved

Want Gems back from accidental purchase of seed funds in Garden Blast

Accidently hit button that used 350 gems to purchase seed funds in Garden Blast.  I did not want to do this and want the transaction cancelled and the 350 gems returned to my account.  Where do I go on the Pogo site to have this issue addressed?

  • HI @SoCalGolfGirl There is no refund option once gems are spent for badges/challenges or in games. Once they are spent on something you will need to use the item purchased. 

3 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    HI @SoCalGolfGirl There is no refund option once gems are spent for badges/challenges or in games. Once they are spent on something you will need to use the item purchased. 

  • you could move the no and purchase buttons further apart to prevent this

  • The same exact thing happened to me. The buttons need to be moved to a different spot. This is unfair.I would have never made the purchase.

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