why are the games soooo slow now?

I couldnt play canasta on my computer but worked ok on my phone. On my phone the games are so small I get headaches. Now I am trying to play Trizzle and it took over 20 minutes to play one game!! Never gonna get that badge!

Moogan1201
5 years ago
@challi39nr I have windows 10 and I’m using chrome and have no issues at all.
What browser are you using?
Run the compatibility scan and post all the results here.

14 Replies

Moogan1201
5 years ago
@challi39nr I have windows 10 and I’m using chrome and have no issues at all.
What browser are you using?
Run the compatibility scan and post all the results here.
Tollhousec
Seasoned Novice
5 years ago
@Moogan1201 I also have windows 10/Chrome and a game that usually would take about 15 minutes now takes 1 1/2 hours! Clicked on cards do not move. I've also tried to play on iPad Pro which used to work fine and it is also too slow to play. I've tried other browsers on the PC and get same result. SOMEthing is going on with Pogo...you HAVE to fix it. Other games are loading slowly or not at all--same result on all platforms. Have tested my download/upload speed and it's excellent. Emptied cache every day. Nothing. It HAS to to a Pogo issue. After nearly 15 years, I'm ready to dump this game site all together.
workQR9QNoDj
5 years ago
I'm having the same problem with all the games. It takes forever for the bots to play a card in the card games like Spades. I've also been kicked out of fames during play saying to retry.
What the heck is going on. It seems like every time some changes their websites, I have to spend hours trying to figure out what is wrong. This has been going on for years now and I can't seem to get these website owners to realize that when they make all of these changes, it takes the users of their websites months to get all of their glitches out of our programs.
defendantgtg
5 years ago
I s it because of the survey??? Hey I was just being truthful. I just want to play my games and get my moneys' worth. Thank you
EA_Arrenai
EA Staff (Retired)
5 years ago
Hey there, @defendantgtg.

I'd like to look into why the games are slow for you. I do have a few questions to start:

What device do you play Pogo on? (PC, Mac, iPhone, etc.)

What is the OS version for your device? (Windows 10, macOS Catalina, etc.)

Arrenai 🐱

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EA_Arrenai
EA Staff (Retired)
5 years ago
Hey there, @defendantgtg. I'm just checking in. Are you still having trouble with your games?

Arrenai 🐱

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Was your issue resolved by a great post? 🙌 Accept as Solution

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helen81870IU
5 years ago
wherearetheanswers
EA_Arrenai
EA Staff (Retired)
5 years ago
Hey there, @helen81870IU.

I'd like to look into your games, as well. I do have a few questions to start:

What device do you play Pogo on? (PC, Mac, iPhone, etc.)

What is the OS version for your device? (Windows 10, macOS Catalina, etc.)

What browser are you running? And version, if available.

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.
EA_Arrenai
EA Staff (Retired)
5 years ago
Hey there, @helen81870IU. I'm just checking in. Do you still need help?

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.
mjk103142
5 years ago
why are all my games so slow. They are no fun to play. I'm paying for a dead horse. Pleas fix this problem.