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EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
3 months ago

✨Service 2.0 Update - Feedback Thread✨

Hi Mayors! 👋 📢 Calling longtime city planners, brand new Mayors, and all builders in between! We'd love to hear from you about the Service 2.0 update. Tell us all about your experiences with ...
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ggsmufazkvbn's avatar
ggsmufazkvbn
New Adventurer
3 months ago

Emergency Guide for Mayors Impacted by Services 2.0

If you just logged into SimCity BuildIt and your happiness has plummeted, your services are in the red, and your population is dropping, you've been hit by the Services 2.0 Capacity Update.

DO NOT PANIC. DO NOT SPEND YOUR SIMOLEONS OR NEOSIMOLEONS YET.

This update is a mandatory capacity reset that forced my 7.2M city to collapse to 4.2M and cost me over 700,000 Neo-Simoleons before I found the solution. Learn from my mistake:

🛑 3 Critical Steps to Stabilize Your City Immediately

1. CHECK YOUR INVENTORY FOR COMPENSATION!

EA has secretly compensated long-time players with fully upgraded, max-capacity service buildings, but they dumped them into your general inventory without notification.

  • ACTION: Go to your Storage/Inventory Menu (where you find materials and items).
  • LOOK FOR: Fully upgraded buildings for Fire, Police, Health, Power, Water, Sewage, etc. These buildings are normally not storable, which is why everyone missed them.
  • GOAL: Place the gifted max-level buildings immediately to cover your highest demand areas and raise your overall city service capacity. This is the free fix that will stop the collapse.

 

2. DO NOT WASTE RARE CURRENCY

Do not spend large amounts of Neo-Simoleons (NS) or Simoleons on upgrading your existing, low-level service buildings until you have placed all the gifted buildings.

  • The Cost: Upgrading Omega services across the new 10 levels costs hundreds of thousands of Neo-Simoleons and may not even fix the problem (I spent250K NS on a Level 8 Water upgrade that still didn't fix the shortage).
  • The Strategy: Use the free buildings first. Only upgrade your existing buildings as a last resort to fill small gaps.

3. PRIORITIZE ABANDONED HOMES

If your happiness dropped below 80%, you have abandoned buildings.

  • ACTION: Fix these immediately! Abandoned homes do not pay taxes and create a materials sink.
  • The Cost: They require standard materials (wood, nails, etc.). Focus your factories on generating these items to get your tax-paying population back online.

⚠️ Final Warning: The Hidden Costs

  • ControlNet: Be aware that ControlNet Towers and Drone services are also capacity limited and will require expensive Neo-Simoleon upgrades. Stabilize your main utilities first.
  • Tax Revenue: Your daily tax revenue will likely be crippled. You must prioritize using your Trade Depot and factories to make up the lost income.

Good luck, Mayors. If you've stabilized your city with the gifted buildings, please share your success story in the comments!

HowisThisFun's avatar
HowisThisFun
Seasoned Traveler
3 months ago

It's a complete loss for me because they did not provide upgrade replacements for ALL of my buildings, such as drones, control nets and regional facilities and I did not have enough currencies to upgrade the buildings that were not replaced so, my cities are in ruin, and I just gave up. Furthermore, the fully upgraded buildings do not provide enough capacity in some areas so, I would need to install duplicate buildings (have to place the fully upgraded buildings before being able to drop in a new lvl1 causing waste) to get the coverage I need and thus I would need to demo tons of homes. It's a really sad day, not fun, games are supposed to be fun, and this is just annoying so, I'd rather quit and spend money on a game that's fun.

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