60002.1006.999 - My City is Gone!
I have submitted a ticket regarding this issue, with no response from EA. Specifically, I have a 60002.1006.999 error when trying to login to my city. While in the middle of game play, I was given ...
Forum Discussion
@Julciaville Sounds like you were hacked
Still nowhere here asked for a refund on mayors premium pass and was told no.
This morning’s response was finally not a form letter. Not a resolution but at least a sign that a human actually read what I wrote to them. I’m going to keep on this until made whole.
What was the response I just have auto reply bs
I have repeatedly asked that they restore my city to the main server and credit/restore my account with all purchases. This is the first time they’ve acknowledged that request. I’m going to keep demanding it. I have too much real money in the game.
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Mohd (SimCity BuildIt)Jul 23, 2022, 16:25 GMT+3
Hi Mayor, thanks for writing back to us.
We really understand your concern and this surely has taken longer than expected to get the issue resolved.
We understand your concern about this as this involves your spends in the game.
Just adding the purchases and fulfilling the city requirements will not solve the purpose. However, finding the root cause of this to avoid such issues from happening again is what our team is working on.
Be assured, you will be hearing back from them soon with the updates.
Appreciate your support and understanding. Thanks
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