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xamax977's avatar
xamax977
6 years ago
Solved

After installing latest update Oct 5 2020 game crashes instantly on launch.

Hey helpdesk,  I have a problem after updating game Simcity buildit on my Asus tablet (Android ver.4.2.2) and do not have the corresponding Player ID. Every time I launch it, game crashes instantly...
  • BluestreakNL's avatar
    BluestreakNL
    5 years ago

    Just to close the topic, Zendesk was able to help me and they restored my city.

    They copied the old one over my new playerID, and afterwards I removed the old one from our club.

    Happy gaming :o)

cricket4103's avatar
cricket4103
6 years ago

@xamax977  hi. This isn't the help desk. It is an unmonitored  player forum. For help with your issue, please contact the zendesk through in game Support located under the Settings icon on your desktop under Help. Write down your player ID as you will need it to finish your report. It is located under the Help tab as well. Hope all goes well.

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