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codywedel's avatar
5 years ago

Black Friday Bonus Event Issue

For the Black Friday bonus event, I purchased $150 in cash through the app but I didnt get any points for rewards... How does this work? 

3 Replies

  • @codywedel  Hello. Did you purchase event track points? Or park/castle pack with event points?

    You get event points for any purchase while Black a Friday event, it depends on what you purchased. Those points should be added for your event track, you get rewards based on your tiers.


    Check out the pink “%” icon under the mayors pass icon. You can see how many event points you get.

  • @codywedel Make sure to take a screenshot before the event track is gone, so you can send EA a report in case you haven’t received the points that you paid for. 

  • 23O9792O15's avatar
    23O9792O15
    New Novice
    2 years ago

    Hi, I have completed several building upgrades and received the points on the Black Friday Mini Event but not on the Black Friday Bonus Event

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