Forum Discussion

cca3191ad2b26752's avatar
cca3191ad2b26752
Rising Novice
1 month ago

Bought Thanksgiving Fields, but received Red Lagoon

Hello EA,

I am on an iOS device, iPad and purchased Thanksgiving Fields today, but actually received a red lagoon. I didn’t notice at first and and thought the purchase didn’t go through so I purchased it again and saw the red lagoon go blank because I have purchased two. I got a second red lagoon when I tried again. I wanted the Thanksgiving fields and red Lagoon to complete the Black Friday city album to get Maxus HQ.  

3 Replies

  • cca3191ad2b26752's avatar
    cca3191ad2b26752
    Rising Novice
    1 month ago

    I tried that and they closed the ticket right away.  There was a link that said post it in the forum. 
    Hoping to see if anyone else had the same experience. 

  • daortidepikh's avatar
    daortidepikh
    Seasoned Rookie
    1 month ago

    If EA isn't responding, go through the app store and try to get a refund on that purchase, to get your money back, before it's too late.