Forum Discussion

cql09087llqo's avatar
cql09087llqo
Newcomer
24 days ago

Can’t meet energy demand no matter what I do

I have over double capacity then demand I. My city yet the energy icon is still red

6 Replies

  • Can't see much from that picture, check that ALL of your residential buildings are connected to the power grid by roads. That's all I can suggest.

  • I’m seeing something very similar, and it started after a recent app update.

    In my city, services show red warnings despite having large overcapacity. What makes it clearly a bug is that affected buildings stay broken even when moved to fully serviced areas — the problem follows the building, not the coverage. New buildings placed after the issue started work normally.

    I’ve been in an ongoing discussion with EA Support about this, but so far they keep responding with generic troubleshooting replies and don’t seem to understand that this is a technical issue introduced after an update, not a player error.

    Did this begin for you after the latest app update, or shortly after placing a Fusion Power Plant? In my case, the issue appeared right after the update / Fusion Plant placement, which strongly suggests service state corruption rather than a real capacity problem.

    If capacity is sufficient and moving buildings doesn’t fix it, it’s very likely update-related.

  • ItsssBibleMan's avatar
    ItsssBibleMan
    Rising Newcomer
    3 days ago

    Probably a deliberate move fueled by greed to make people feel forced into buying simoleons to solve their problems.

  • a712tahwzyf8's avatar
    a712tahwzyf8
    Seasoned Newcomer
    1 day ago

    I’ve also had this issue. Asked Gemini and got told it was bottlenecks - did the steps and still have the issue. Also removed the house like you said, my glitch must be different as it didn’t fix anything. Maybe it is just bottlenecks, because I’ve noticed opening the power tab means that there is still a line running to the house, although it starts to fade away and doesn’t end with a circle at the unsupplied houses. Checked the update forum, and apparently, when some houses get too much power, instead of spreading the power it overloads one without giving service to the others. Pretty dumb if you ask me and don’t even know how to fix, no idea if it’s that or the glitch but either way it’s because of the update.

  • a712tahwzyf8's avatar
    a712tahwzyf8
    Seasoned Newcomer
    1 day ago

    Ok I found the fix. Gemini said it was bottlenecking as I said, so put a 2 by 2 square of road to fit a house inside as a test, and place the house which isn’t working inside. Place a power plant on the road next to it. It should work as the grid is no longer overloaded. I am still experimenting, but I’m thinking that if you place the power plants in a new grid, then it should fix it. Still dumb if you ask me. I spent so long trying to work out this and spending simoleons on power plants that I’m now broke. My sims need more power, water, fire, and sewage, and I’m on the brink of resetting my city. EA, if you are reading this, PLEASE delete this feature. It’s way too hard to fix and most people who don’t read the update forums don’t even know what’s going on.

  • a712tahwzyf8's avatar
    a712tahwzyf8
    Seasoned Newcomer
    1 day ago

    Ok I found the fix. Gemini said it was bottlenecking as I said, so put a 2 by 2 square of road to fit a house inside as a test, and place the house which isn’t working inside. Place a power plant on the road next to it. It should work as the grid is no longer overloaded. I am still experimenting, but I’m thinking that if you place the power plants in a new grid, then it should fix it. Still dumb if you ask me. I spent so long trying to work out this and spending simoleons on power plants that I’m now broke. My sims need more power, water, fire, and sewage, and I’m on the brink of resetting my city. EA, if you are reading this, PLEASE delete this feature. It’s way too hard to fix and most people who don’t read the update forums don’t even know what’s going on.

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