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567888765432's avatar
567888765432
Seasoned Rookie
20 days ago
Solved

Cheaters reporting in iPhone

Is it really easy to report cheaters in SimCity Builder? How can I report such a player or club name? Example : [Screenshot removed by the moderator, let's not call out other players directly on th...
ios
technical issues
  • EA_Claus's avatar
    EA_Claus
    5 days ago

    Hello 567888765432​,

    You have repeatedly posted about finding cheaters in the game, and we understand that it's disrupting and frustrating.

    However, please refrain from opening a new thread about this same topic. I moved your recent messages together here.

    To report a player, refer to the in-game options or the external web form here. Let us know if you run into any problems using these methods.

    For privacy reasons, we can’t tell you about our investigations or what actions we take on another player’s account. Our guides on how to report cheating explain this, and we appreciate your understanding.  

    We hope you will continue to report these encounters through the appropriate channels, so that our dedicated teams can investigate and continue taking action within our policies. 

567888765432's avatar
567888765432
Seasoned Rookie
9 days ago

Never get a response from EA when reporting cheers. Useless AI replies in iPhone EA Help chat "Thanks.....Our game team will review the report. For privacy reasons, we can't share the outcome of our investigation".

And that's it. Nothing.

Is it really that difficult for the EA team to reply "We looked into your report but we didn't see anything suspicious in the reported player and we can't block him" or something else.

No EA is silent. This game is big F-.

  • n89wbn8ov2i2's avatar
    n89wbn8ov2i2
    9 days ago

    The support team is run by amateurs. They were rude to me, instead of solving the problem, they disappeared. It's useless to write to this support team. I've already written a negative review about their work on the Play Market 3 times. And a lot of people supported me.

    • 4449mtsavnux's avatar
      4449mtsavnux
      Rising Scout
      8 days ago

      I’m convinced that support is one person who is incompetent. Support is a joke. In the past, support was very helpful, but that stopped about 5 years ago. 

  • Vernissa's avatar
    Vernissa
    New Veteran
    9 days ago

    I have reported dozens of cheaters and they are still there. Nothing is ever done. It is becoming pointless playing this game as you can win neither war nor CoM. The last one I have reported every week for winning CoM every week by a huge margin is still there. I will soon be retiring from the game as many other have.

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