Club wars bugs
I'm just noticing some bugs since the club wars update. So far since the update I have not seen 1. Gifts when visiting other cities 2. Bonus items when hitting chat bubbles in my own city 3. Advert...
Forum Discussion
EA_Mai
EA Staff
EA StaffHi @missbabie,
Thanks for letting us know about this, I've moved your thread to the Support board 🙂
If I understand right, these bubbles are not appearing at all for you, right? It's not that you hit them and you don't get any rewards.
To make sure there's no issues with the cache, could you try to restart your device? You would need to completely turn it off and on again after a few seconds.
If this doesn't make any difference, could you let us know in which device you are playing, and which is your OS (Android or iOS, and the version if you can).
Thanks!
-Mai
I wasn’t or still haven’t been given my starter pack for club wars when I transfer my account over from Facebook
- EA_Mai
Hi @dmod1986,
Do you mean no cards were unlocked for you to be able to attack in Club Wars? If so, please, open a help request ticket so support can try to help. You can do so from in-game settings > Help > Contact us.
Thanks!
Sorry @booey4864, I think I didn't explain myself well enough ☹️
When I suggested to include the link, I meant on the ticket. But don't worry about it now, if the ticket was opened correctly, you should have gotten an email, which gives you a request number. That's the ID I was asking for 🙂
-Mai
