Constant blinking/flashing in Capital City
Anything that lights up in my city is constantly flashing - not ideal for someone who suffers from epilepsy.
Forum Discussion
EA_Lanna
Community Manager
Community ManagerHey @GrumpyBedlam,
I'm catching up with this space after a while away and spotted your posts. First off, thank you for reaching out and sharing your experience with us. Flashing lights is concerning, especially given your condition. Secondly, I'd like to pass this on and it'd help to have a bit more information. Could you please pop these details into your reply?
- Video Recording: If you could capture a short video showing the flashing lights issue, it would really help us get a visual on what you're seeing.
- Different Device Check: Can you let us know if this issue happens on a different device as well? This will help us figure out if the problem is specific to your current device or something broader.
- Device Information: What make and model phone are you using?
- Issue Onset: When did this start happening?
- Game Update: Have you updated the game with the latest patch?
- Troubleshooting: Please share what troubleshooting steps you've already tried.
I genuinely appreciate your patience on this as I try to understand what's going on there for you and what might help with it.
- EA_Lanna
Video, an mp4 is not a valid extension :-( would I be able to send in a DM?
- EA_LannaHey @GrumpyBedlamm, thanks for popping all the info into your reply. Yeah, if it's not letting you upload a video in your comment, feel free to shoot me a DM with it. I'll be able to grab it from there and pass it on.
- @EA_Lanna I'm not able to see where an attachment could be added and it keeps asking me to sign in. Eventually I had to reset my password 🤣
