The support service was rude and refused to resolve the issue
They have been unable to resolve my issue for 4 months. I provided all the screenshots and described everything in detail. Technical support refuses to resolve the issue. Refuses to accept a complaint about their actions. In the end, they were rude and disappeared. Is this even normal? Can community managers comment on this situation?35Views0likes1CommentRandom train track. Unable to remove. Help!
When I started to add track to an area I found that it started to place it not on the aligned grid and when I tried to remove it it would not allow me to select it for removal. So now that are is unusable and no building etc can be placed over it. Any ideas how to remove it?107Views2likes5CommentsCoM points BUG
I am not gaining any CoM points (green plumbobs) towards my CoM rank at all. They're adding in when I look at my clubs scores, and I'm also on the leadership board, they're showing there, however im stuck at the CoM level 50, not gaining anything. Ive reached out to customer support and their response was, "ya that sucks, you should post this on the EA forum. Maybe an expert will see it".. Ive provided screenshot and videos to them, and they said they see the issue on the recording but can't recreate the problem on their end.Solved331Views0likes6CommentsAbout City Delete Button
I Have To Request To Devs, Please Remove Or Time Pending This Button. Just Tap And Tapping Yes Will Be Delete the City Immediately was Too Much Harsh,, please add a Time step like, 7 Days Confirmation and then Deleted Automatically, And Also Cancel Within the 7days.. This Immediate Delete Can Causes Accidentally Wiped Out The City.. Thank You.. ~ Ruru29Views0likes0CommentsBlack textures in Landscape Design
Hi everyone! Please help me with a problem: in the Landscape Design section, some elements are displayed as black instead of normal textures. Device: Xiaomi 14T Android 15 (AP3A.240905.015.A2) Game version: 1.68.1.143026 What I tried: Restarting the game Clearing the cache Reinstalling the app Rebooting the phone Result: Nothing helps, the problem remains. Has anyone encountered a similar issue? Is there a solution? Thanks in advance for your help!49Views0likes0CommentsCactus Canyon is not working
Good afternoon community, I would like to report an issue that prevents me from accessing the Cactus Canyon region, where all my factories and shops are located. The game crashes and closes automatically. I play on a OnePlus 9 Pro, running SD888 and Android 14. I've tried accessing it from other devices, but while I can access this region, the game crashes in the same way with Verde Valley. If I can't access my factories and shops, I can't play anymore. It's absolutely frustrating. Anyone else having problems like this and the garbage spaghetti code in this game?33Views0likes0CommentsCurrency exchange system
There should be a system that lets us exchange simoleons to regional currencies e.g fin simoleons, leaf simoleons. There are so few ways to earn regional simoleons, they should either separate the tax revenue of regional areas or create a exchange system. How many of you agree about this...52Views1like1Comment