Constant blinking/flashing in Capital City
Anything that lights up in my city is constantly flashing - not ideal for someone who suffers from epilepsy.
Forum Discussion
45 Replies
I have seen this as well, hopefully they have fixed this for you.
Still it goes on...
- @EA_Lanna Any news yet? No change here I'm afraid 😞
4 months on I still have the same issue 😞
- @EA_Lanna Thanks I'll look forward to that eureka moment but I don't think I'll be holding my breath 😂
- @nebulus999 So basically after the initial bot, there's not even a real person that comes back to ya eventually? If that's the case then that is really poor 😞
- EA_Lanna
Community Manager
Hi @GrumpyBedlam,
If you've exhausted all the troubleshooting steps on your side that's all you can do. It's been reported internally and I've been keeping an eye out for updates, but so far haven't heard anything yet. If that changes and I've something to share, I'll update this space asap.
- EA_Lanna So from July well in to September we appear to be no further forward and in-game help told me after I moaned at them for closing the conversation again without the issue being fixed that connectivity is not down to them.
Um... connectivity is not the issue dude!
So we are back to explaining the problem once again, sending videos, yada yada, confirming this and that, answering yes to have you tried this and that kinda questions, confirming that I have tried the game and got exactly the same problem on 3 different devices, yet they can't recreate it at their end?
What am I doing wrong? Or Right?
I'm getting dizzy going round and round in circles!
Poor show.
- @EA_Lanna I have to ask, after closing the conversation regarding this issue, are the in-game help peeps unable to see anything from it?
I did as they asked and started a topic about it here in July.
Now back then, they asked me to do various things like uninstall, reinstall and the usual blah blah stuff, including asking me to verify that I am not running the game on an emulator and downloaded it from a reputable source (Play Store) etc. etc.
Yesterday in this game of snakes n ladders I am now back to square one, confirming AGAIN about the source of the app and that I am not using an emulator.
I have set up the game on another 2 devices and sent their specs to them because the same issue is happening now on 3 different devices.
Basically, we're going nowhere fast with this, especially asking me to do the same things over and over several times.
This is why I am asking if they cannot see the previous conversations
2 or 3 months worth, which up until now is just seeming to have been a complete waste of my time so far 😡
