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jkg7777's avatar
jkg7777
1 year ago

Creating a support ticket

I was told on chat to open an in game ticket. The instructions say to use help followed by contact us but there is no contact us. How do I open an in game ticket?
ur2zuplf7gkh's avatar
ur2zuplf7gkh
Seasoned Novice
14 days ago

Hi Lanna,

I have the same issue as his. Please respond. Thank you.

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
13 days ago

Hi ur2zuplf7gkh​,

I'll close this thread here to limit necroposting, as it's quite old, but if you also need to reach our support team, please use the in-game options to send in a help ticket. 

  1. Go to the Settings menu.
  2. Select an option like Help, Contact Us, or Customer Support.
  3. Follow the prompts to get help, read articles, or submit a support request.

 

- EA_Lanna

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