Forum Discussion
I have had the same problem for approximately 3 weeks. Prior to this, I had no problems. In game, the 'gov't icon appears. When I follow it, I get taken to the store, but 'college's prompts me to enable functional cookies (what?), But checking my game stats before clicking the 'gift' icon it shows I'm collected to the game via Facebook, where my games are saved.
I've tried contacting support, but as you might expect they are about as much use as much flaps on a tortoise. My query haven't even been dignified by a reply from Customer Support. I've just updated my help request by asking if there is any chance of getting a response before 2027.
I don't hold out much hope. It's just another example of EA's utter contempt for their users, and their ineptitude, incompetence and indifference towards users who have been.playing the game for years. I'm at game level 99, and obviously have spent incalculable hours playing the game and buying various items. Of course, this means NOTHING to EA. They have my money, and that's all they care about. We've seen this time and again, and I doubt the leopard will ever change its spots.