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Mahler1989's avatar
Mahler1989
5 years ago
Solved

Design Challenge building problem

Does anyone know why I don’t have the option to recycle the building plans on my residential buildings. When I click on the yellow helmet I get the box that tells you what upgrading the building pays but not the option to recycle the plans or stop construction.

i have checked this with a couple of club members and one of them had the same problem as me but the other one could recycle as normal

6 Replies

  • SimOldFan's avatar
    SimOldFan
    5 years ago
    @Mahler1989
    I ran into this.
    This happens at the beginning of the project build.

    Just add more houses to build.
  • Mahler1989's avatar
    Mahler1989
    5 years ago
    @SimOldFan Thanks for that. Added two more buildings and the recycle button then appeared on all buildings with the yellow hat.
  • SimOldFan's avatar
    SimOldFan
    5 years ago

    I will add screenshots.

    Maybe this is a mistake. And EA will fix it if they read us 😉

  • SimOldFan's avatar
    SimOldFan
    5 years ago

    And further

  • stingson0991's avatar
    stingson0991
    4 years ago

    I'm having the same problem. Too bad I can't finish some events with this issue happening.

  • hotdog9wiki's avatar
    hotdog9wiki
    4 years ago

    Hello @stingson0991 

    Have you tried the accepted solution which was to build more houses? If that doesn’t work you can also try these troubleshooting steps.

    • Please restart your device. This can help with any memory issues which may be causing strange game behavior.

    • Regularly close or force-quit the game and restart it, preferably while you have an internet connection. The game will refresh itself and (if online) can reconnect with the servers and pick up any available updates.

    Good Luck!

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