Disney - Ads not giving rewards

Great, now you've added a Skills for life advert with exactly the same problem. I've had no rewards for three days now aaaaahhhhhhhhh!!!!!!!!

Same here,  I've decided not to watch the ads now.  There are zero rewards from the Watch Ad with the Santa hats on them.  

I only watched them for simcash anyway,  but as I'm spending less simcash, there's no point.  

Same here. No ads from Disney or the skills for life. Tried switching off iPad, clearing cache etc.  Other ads work but rarely appear.  Fed up with it.

Is anyone else having problems with adverts not giving rewards on Sim City Build It? I’m currently finding this with Disney and the Skills one which is so frustrating as I don’t get rewards for watching videos, factory products don’t complete and mayors’ wheel doesn’t pay out. I raised this through the help function but apparently they outsource it now and I’ve ended up being pushed from pillar to post. I’m getting to the end of my tether with this game! 

When I tap on advertising balloons (if that's what they are called) nothing happens, the same thing happens with the Royal Blimp, there's no free spins either, there's normally 2 per day.  Also, nothing happens with the daily simcash video.

This has been going on for about a week now. EA might actually do something about this because they'll be losing income from advertising 🤔 

Then again they might be too busy counting all the money the current crop of cashcows will have been sending them this week. 🤣 

Yep, have noticed that ads are not playing when I try to activate across the game. Sometimes I just have to wait a minute and then can try again and the ad will start. It’s definitely frustrating. I haven’t noticed yet that I haven’t received anything from an ad that does play. But it is still annoying to potentially lose progress or bonuses if ads do not play. This has been happening since the last update.

I have also noticed that about 65% to 70% of ads are now much longer than they have been in the past and more annoyingly you have to click more than twice to get out of the darn thing and get your bonus or whatever. Some ads play for up to 90 second (or more?!). Must be the holidays…

I have the same issue with both the adverts, it’s so frustrating and is spoiling the game

Yes to both. Waste of time. That and constant crashing, demands for insane amount of cash to upgrade and the fact they aren’t answering their customer service.

I’m having the same problem

Thank you all for bringing this issue to our attention. I will forward it to the appropriate team for review.