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pxvg2onaueqh's avatar
pxvg2onaueqh
Seasoned Newcomer
5 months ago
Solved

EA login

Hey:) we have a problem With the EA login option are not showing on alot of accounts .. please fix this thanks:)

  • Hey everyone, 

    Please update your game to find that the EA login option has been reactivated on your Android devices!

    Thank you all for your patience while our teams resolved the issue.

19 Replies

  • aiko151122's avatar
    aiko151122
    Rising Newcomer
    4 months ago

    I was able to save it to my EA account before, but it disappeared without me noticing and now it's showing like this, I can't save it on either Facebook or Google, is there any solution?

  • ragk6ofcoftm's avatar
    ragk6ofcoftm
    New Novice
    4 months ago

    Me too trying to get retrieve my game i cant log in to ea either no option  any ideas

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey everyone,

    Thanks for all your reports about this situation. I consolidated them in this thread.

    Our teams are aware of problems with logging in through the EA ID. This option is temporarily unavailable on Android devices. 

    Please hang in there, we're on it! 

  • ddz0we0udr65's avatar
    ddz0we0udr65
    Seasoned Newcomer
    4 months ago

    I guess their engineers accidentally deleted the database and had to log in with the EA. Wait until everyone no longer remembers, and then resume logging in with the EA

  • The latest version currently seems to only allow login via Google Play or Facebook. However, I used to log in/register with an EA account before. How can I reuse my EA account to log in? Thank you.

    目前最新版似乎只能使用 Google Play或FaceBook登录,但是在之前我使用的是EA

  • Hi everyone,
    I've been playing SimCity for a long time, but for the last month I took a break and uninstalled It, saving all my progress in my EA account (my account is made on Outlook mail). Now, today I reinstalled the game and I found out the there's no Sign In with EA option, it's just gone. Why? all my progress was saved in my EA account, and now if I can't login through it, is all my progress lost?
    please guys can anyone help me with this? it would mean a lot.
    Thanks, 
    Shah Saud

     

  • zqei36029zsk's avatar
    zqei36029zsk
    Seasoned Novice
    4 months ago

    I also discovered the sign in on the web page to get the daily sim cash does not have an EA account sign in either.  So, I can’t get the free $15 because my city is saved with my EA account.  That login still shows up for me in the game.  Not sure why yours does not.

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    11 days ago

    Hey everyone, 

    Please update your game to find that the EA login option has been reactivated on your Android devices!

    Thank you all for your patience while our teams resolved the issue.

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