EA support answers
Hey Mayor, Thanks for contacting us and bringing this to our attention. We appreciate your interest and reports for the cheater. I see that you are reporting a club that is using cheats and ...
Forum Discussion
I have lots of screenshots of racial-, sexual-, personal attacks on the game and nothing has been done in 2 months after reporting.
Most reported are using real money to this (can be seen from many things).
They don't even put people in different contests after months of abusive behavior that's actually criminal in this part of world.
EA hasn't taken any action on the numerous cases of abusive behavior in over a month after reporting.
New users be aware that EA isn't protecting you and this isn't a joke!
Same time users are telling they always gets their opponents booted during war. Seems quite odd.
- @Penakyna This account is invalid. Please visit.help.EA.com for more information not work can me
A few weeks ago we reported a club for abusive behaviour as well- they kept insulting our players using their cities’ descriptions. We took lots of screenshots, reported them, but nothing was done.
EA never gave us a feedback. Checking their club from time to time, they are all still there, and by reading their newest descriptions, they are still insulting other players...
I’m so sorry to admit that they haven’t protected us properly. Hopefully things will soon change, because they are so many legitimate players who really love this game- and for some of us, sometimes this is more than just a game.
@Penakyna So, that was their answer? That's the same canned answer they give everyone about everything that's ever asked. The words are just in different order.
