5 years ago
EA support answers
Hey Mayor, Thanks for contacting us and bringing this to our attention. We appreciate your interest and reports for the cheater. I see that you are reporting a club that is using cheats and ...
EA hasn't taken any action on the numerous cases of abusive behavior in over a month after reporting.
New users be aware that EA isn't protecting you and this isn't a joke!
Same time users are telling they always gets their opponents booted during war. Seems quite odd.
A few weeks ago we reported a club for abusive behaviour as well- they kept insulting our players using their cities’ descriptions. We took lots of screenshots, reported them, but nothing was done.
EA never gave us a feedback. Checking their club from time to time, they are all still there, and by reading their newest descriptions, they are still insulting other players...
I’m so sorry to admit that they haven’t protected us properly. Hopefully things will soon change, because they are so many legitimate players who really love this game- and for some of us, sometimes this is more than just a game.