6 years ago
EA support answers
Hey Mayor, Thanks for contacting us and bringing this to our attention. We appreciate your interest and reports for the cheater. I see that you are reporting a club that is using cheats and ...
I have lots of screenshots of racial-, sexual-, personal attacks on the game and nothing has been done in 2 months after reporting.
Most reported are using real money to this (can be seen from many things).
They don't even put people in different contests after months of abusive behavior that's actually criminal in this part of world.
Hi @Penakyna - I've not been around these forums much lately, just trying to catch up. So sorry to hear you're having issues with harassment, and that the replies from customer support don't seem to relate to your issue. It seems that maybe some different threads / posts have been combined? I agree with others, it's very confusing trying to figure out the main point.
Just in case I can help in some way, would you mind restating the original issue you reported? I completely understand that the replies you got have nothing to do with what you were reporting.
Without naming the offenders, what were you reporting? How were you being attacked in game? Don't share the screenshots, just share what they are about - you said racial/sexual/personal attacks - where were they posted? In chat, club names, other ways?
Thanks for helping me understand