Epic Tokens not Retrievable

I have 4 cheetah (gold) buildings and i've been collecting from them daily. I somehow ended up with 8 gold tokens and it won't let me collect more from my buildings. I used 2 tokens just now, and it still won't let me collect, so I guess I have to drop below 5 like the others have mentioned.

I think that the problem here is a conflict between epic building itself and the epic city mission. I got exact same problem with two epic buildings gold which stopped produced "floaters" when I accepted london and paris epic city chalenges (note pad icon). I still can't finish paris epic challenge cos I don't have enough keys and space to build the eiffel tower. I today sent a request for help from the support. Will see what they can do and will post answer asap.

Thanks for the info, that stinks

If you have less than 5 tokens for any color you can collect the tokens, but 5 or more you can't collect them until you use them up.

As you get higher into the game you receive tokens as prizes in war, challenges etc and it's not uncommon to have LOTS of tokens! Currently I have about 25 of each color of token..I use them for speed ups when I need lots of items made or especially when doing Mayors Challenge for long production items or when I'm in a hurry!

I'm Level 32, compete in war and the Mayors Challenge. I use my tokens often and win probably more than I use. I have  many buildings that put out gold, silver and bronze tokens but I have not collected any in months now because I can't!

It's good to have the buildings that have the tokens for you to use and if you can dedicate the time to get silver or gold tokens that's even better. Bronze are ok but really, they only speed up production by half vs 4x or 12x speed with silver and gold.

Hope that helps!