"Error 17" (Connection/Sync issues) after Service 2.0 Update

Hi everyone,

I would like to share my experience since the Service 2.0 rollout and the recent grace period fix.

I am playing on a Tab S9 and have noticed a significent drop in stability. 

Technische Observations:

• RAM Usage: Before the rollout, the app used about 1.3 GB of RAM. Now, it has spiked to 1.7 GB.
• System Alerts:  My tablet's device care frequently warns me about the high memory usage of Simcity buildit and suggests putting the app into "Deep Sleep" to save resources. 
• Error 17: i am constantly getting "Error 17" (Connection/Sync issues), which seems to happen whenever the RAM is near its limit, especially during region switches or while using the Global Trade HQ.

Steps I've  already taken:

• Cleared the app Cache and restarted the device.
• Adjust RAM Plus settings
• Reinstalled the game.
• Ensureed a stabile Wi-Fi connection.

Unfortunately, none of these steps provided a permanent solution.  It seems like the latest update introduced a "memory leak" or is significantly less optimiert for tablets with standard RAM configurations.

I hope this data helps the device team to investigate the performance issues.

Best regards

Bergfels

Update/Follow-up

*Update: I've been tracking the memory usage during the Contest of Mayors (COM). After about 2,5 houers of active gameplay, the RAM usage increased further from 1.7 GB to 1.9GB.

The leak seems to be triggered by frequent Regions switching and heavy use of the Global Trade HQ, both of which are essential for completing CoM tasks. The game becomes increasingly unstable until it eventually triggers Error 17.  A complete app restart and manual RAM clearing are required to keep it running for a while. This strongly suggests a memory leak relalated to asset loading in Service 2.0. "