Error Code : 1200.0.999

I had the same error today and when i went and uninstalled the game and then reinstalled it and played thru the tutorial to the point where i could choose my game the game it restored is two weeks old i have lost all of my work not to mention over 1500 sim cash from the last two weeks i went from 410898 pop this morning at 1 30 am to 380 thousand and some how is it thaqt the update caused my facebook to not sync with the game and lost all data for the last two weeks including my cash purchases? when i just went to my contest of mayors progress it shows where i was as of last night and yet my city itself has been rolled back 2 weeks. If nothing else can be done i want my sim cash refunded or replaced i have receipt of having paid for it on my bank statement please replace it or refund the money i spent or i will be forced to start action thru my bank.