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Anonymous's avatar
Anonymous
9 years ago
Solved

Error code: 60002.1001.999 - Player id: 0)

I got this error message when I tried to open the game. What is this? Why this happens? Can anyone please give me a solution? Thanks
  • shennnx's avatar
    shennnx
    5 years ago

    for my side, I go to App permissions, found the Storage permission was not turned on for simcity. turn it on and problem solved. EA really gives a false error code.

Anonymous's avatar
Anonymous
9 years ago
Hi @EA_Zoe ,

I also have this problem, but, I just downloaded the game and I didn't signed in yet. So this problem doesn't have to do anything with the acount settings.

I there anything else that caused this problem?
Anonymous's avatar
Anonymous
9 years ago

Hi @Grimtexas28,

There's another solution in this thread that may help in your case.

Keep us updated.

  • Anonymous's avatar
    Anonymous
    9 years ago
    Hi,

    This is not the same problem. This is the very first device I installed it on.
    • Anonymous's avatar
      Anonymous
      9 years ago

      You will need to contact the support team directly in this case @Grimtexas28.

      • Nanosinx's avatar
        Nanosinx
        9 years ago
        Since 4'months i am having this problem and starting from Omega Update...
        what you really changes into code to make this game unplayable now?
        asked support, via mail, phone, fb (never answer), Twitter (not get in my problem) and no answer...
        They say elevate my case to Technical and Will get answer last request was 186291 and can ask for who is answering AskEASupport

        i need repeat this again?
        4 MONTHS CANNOT LOG-IN TO MY GAME!!!
        NEARLY 120 DAYS ... 1 Send from Golden Key... at least 100 boats to get, having +100 Golden Keys, At least 3 Platinum Keys, plus 15000/Day in the Goverment Building at least 1.500,000 Credits, not only that my France/London and for sure Japan sending goods plus!!! my precious 310 Cash

        .............

        i reported and from phone you are not fixing this...my favourite game (because i can even play in Offline) but now i cannot play... i did ALL WHAT SUPPORT AND TROUBLE SAY ...
        starting from Clear Cache and Free more Space to the agressive mode to a complete re-start to my device without success ...

        so...any more to say or something?

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