I can’t get buildit to open!!!!
I can’t get buildit to open on my iPhone!!! I have gone through every step known to man on 2 different devices (android & iPhone) more then ten times. Support is no help unresponsive & when I finall...
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EA_Jason
EA SPORTS FC™ Team
EA SPORTS FC™ TeamHi @jfrparr82,
In this case I can only suggest reaching out to our support team to have this investigated.
Read more about how to contact our support team in this Help EA article: https://help.ea.com/in/help/simcity/simcity-buildit/support-for-simcity-buildit/
@Aldebera I don't think that troubleshooting will resolve the issue. It is often the case for mobile games that the updates are forced and that you cannot revert back to an older version of the app.
In this case it is looking more like a lost/overwritten account and that's not something that we can help with through the forums. In this case reaching out to our support teams would be the best course of action.
@EA_Jason with respect, your response tagging me would suggest you did not read my submission. There was nothing about my post that suggested reverting to a previous version of the game itself. Rather, it was a way to ensure the part of the OS that is responsible for handling other apps, such as App Store, and Play store have an issue, and the suggested fix was proposed.
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