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25gik37hp56k's avatar
25gik37hp56k
Seasoned Novice
23 days ago
Solved

Latest update on January 5, 2026 crashes when going to a regional city

The application is crashing when I go from the primary city to any regional city as soon as I click on that regional city, I updated about an hour ago to the latest version. I am on an Apple iPhone i...
bug
ios
  • EA_Lanna's avatar
    EA_Lanna
    19 days ago

    Hi Mayors,

    We've released an update to address the crashing when using effects. Please update the game to 1.73.2 in the App Store/Play Store when you get a chance. 🙂

    Thanks for your patience while we worked on this.

    - EA_Lanna

674nc0s4ffce's avatar
674nc0s4ffce
Seasoned Newcomer
23 days ago

I have a Samsung S24 and after the most recent update a few hours ago my game repeatedly crashes. I can't do anything. When I attempt to move from region to region it crashes. I have tried all the recommended steps to solve the problem and nothing works. My phone repeatedly tells me there is a "bug" with the app and the developer needs to fix it. What is the solution? The game is unplayable.

  • x4j71b84phch's avatar
    x4j71b84phch
    Seasoned Newcomer
    23 days ago

    Since the new update, the game keep crashing whenever I try to travel to a different region. Any solutions to this?

    • drmagura's avatar
      drmagura
      Seasoned Newcomer
      23 days ago

      Having the same issue, crashes. I’ve deleted the game and reinstalled on my iPad, no change. Same issue on my phone using cell data 

    • a12664300d38b9f1's avatar
      a12664300d38b9f1
      Seasoned Newcomer
      23 days ago

      I’ve noticed now, it also crashes when trying to make a purchase in the marketplace

  • 8260df9f5e7b877a's avatar
    8260df9f5e7b877a
    New Traveler
    22 days ago

    Disable the effect of the Legendary Christmas Tree, I hope for you though that you have it you main city which is accessible 🥹

  • 0174bd9bb84af0ee's avatar
    0174bd9bb84af0ee
    Seasoned Newcomer
    22 days ago

    That worked!

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