Forum Discussion

whofantoo's avatar
whofantoo
Seasoned Newcomer
6 months ago

Re: Graphical glitches in SCBI - Pink Pixelated Frozen Screen

First it does the circle thing and then the error message (17). Sometimes it just goes black.

I am playing on an iPad

Operating iPadOS version 18.6.2

10th generation

model no. MPQA3LL/A

memory capacity 256 GB

Available 163.35

Player id 677095445

17 Replies

  • BedsitLand's avatar
    BedsitLand
    Seasoned Newcomer
    21 days ago

    I have tried on my iphone but that also glitches and freezes/pixelates

  • GiftedRere1986's avatar
    GiftedRere1986
    Rising Scout
    23 days ago

    Yes...

    That would be the case...

    I've spoken to some players where their devices were either too old/too new (least likely).

    See my post titled iPhone/iPad for a detailed explanation why you may be correct.

  • 50fa85fa2cc3c6ca's avatar
    50fa85fa2cc3c6ca
    New Rookie
    24 days ago

    I’m wondering if it’s linked to playing on the iPad because it seems like everybody with this issue is using an iPad. I have an account on my phone and I have no issues. 

  • ucz9aaupb2zf's avatar
    ucz9aaupb2zf
    Rising Newcomer
    3 months ago

    Same problem happening for months now. Looking for a new game, sad because I’ve played Sim City for years ad invested a lot of time and money.

  • citykittysf's avatar
    citykittysf
    Rising Vanguard
    4 months ago

    Mine is still having those same problems.  Has been happening for months if not years.  It’s just gotten worse since the last ridiculous update that caused a lot of folks to leave the game.

  • Vernissa's avatar
    Vernissa
    Seasoned Ace
    4 months ago

    Still getting pixelated issues. Every time I tap on Show Me.

    This problem of pixelation was reported over 3 months ago and still not fixed

  • GrumpyBedlam's avatar
    GrumpyBedlam
    Seasoned Ace
    4 months ago

    I'm not getting the graphical glitch but I was getting plenty error 17's and they were getting on my goat!

    That was with Android 15 but not so many now with 16 and One UI 8

    No doubt there will be some other bug shortly that affects me  😂 

  • Vernissa's avatar
    Vernissa
    Seasoned Ace
    4 months ago

    I have reported this so many times. EA say they cannot replicate the problem! Obviously no one has an iPad 10 th generation at EA because it seems to be a particular issue with this model. They said to wait to see if others have the issue. Quite clearly they do but just don’t care.

  • szds827ksj02's avatar
    szds827ksj02
    Seasoned Newcomer
    4 months ago

    Ditto to all the comments  above mine! I am getting very frustrated with the game because it keeps stalling and shutting down. I’ve been playing for 8 years and really hate to leave because the developers can’t fix this problem. Six other people in our club are experiencing the same problem. I need to know who do we complain to, besides ourselves??? Somebody who I am giving a lot of money needs to give a “**bleep**’!!!!

  • 4449mtsavnux's avatar
    4449mtsavnux
    Seasoned Veteran
    4 months ago

    It’s sad that they don’t care enough to fix the bugs I have 3 cities. I’m playing on a new iPhone, computer, and an old tablet. I’m lucky that I’m not experiencing this bug but I do notice extreme lagging at times. It can’t be a device issue if my old tablet still works ok. They just have too many bugs that they don’t care to fix all while they roll out updates that we hate. 

  • m652i346ez0m's avatar
    m652i346ez0m
    Seasoned Ace
    4 months ago

    Yes very annoying so now I try not to move buildings around anymore especially the Omega as that is the problem. 

    Artificial Intelligence is running this game now.

    EA don’t care, the moderators don’t care and AI doesn't care either. They are all Robots.  One day maybe some will and can explain the game to us as I don’t have a clue anymore. 
    They only want your money!

  • citykittysf's avatar
    citykittysf
    Rising Vanguard
    4 months ago

    Exact same thing has been happening to me for ages.  I also play on an iPad.  EA has been totally unresponsive.

  • darthchaney's avatar
    darthchaney
    New Novice
    4 months ago

    Multiple crashes today. Im just trying to rearrange objects and have been frozen many times a day. iPad Pro. Very annoying. 

  • eiqgz7iegg4a's avatar
    eiqgz7iegg4a
    Seasoned Newcomer
    6 months ago

    This problem is new to me. But I’ve got it bad, trying to go to Sunny Isle zone and the game kicks me out of the game entirely. Been going on for several weeks now. I am likely going to shelve the game for a while because it’s that annoying. 

  • Vernissa's avatar
    Vernissa
    Seasoned Ace
    6 months ago

    I have exactly the same problems. I have to constantly restart. This issue was raised regarding iPad 10th generation and iOS 18.5 upwards. Just recently it has started crashing. Also getting the pixelated screen since the last update. Really fed up with all the issues that EA will not resolve.

     

  • schiphol-plaza's avatar
    schiphol-plaza
    New Veteran
    6 months ago

    Its no new bug, it returned since a month now, sc solved it but the problem returned a week later