Forum Discussion

goldar_86's avatar
12 months ago

NHS and HM Government ads not giving rewards

I've probably viewed these adverts nearly 20 times there is no way to tell if you have received your reward, there's two x buttons in both top corners, I've clicked links and finished their questionnaires, I've even waited 5 minutes and when I click the the only X in the right top corner I get nothing, ripping off players! 

9 Replies

  • I'm hearing grumbles from club members about this but so far it's not affecting me personally. One sent me a screenshot of what he sees and it looks very similar to a problem that we had about a year ago.

    That was frustrating and no doubt this is too!

  • Yeah, Had one this afternoon. Still same result. Doubt EA would give us Speed Up Tokens (for the lost instant production rewards) or Zu Items, Sim Cash or regular Sim Money as comp.  

  • From what I can gather, you'll get your rewards on devices with Android 8 and 14 but not 13 so far

    Weird but not surprising 🙄 

    I have not heard back from anyone running on other systems though.

  • DBomb36's avatar
    DBomb36
    New Rookie
    11 months ago
    @GrumpyBedlam I’ve been trying on and off all day to tun the adverts on the anniversary event. Must have tried 25-30 times and every video is an NHS one. On the other ads I’ve tried and eventually got a different advert but tiday on the anniversary event it has stayed on the nhs one all day! I think I’m going to miss out on my 60 points today,
  • It is a CRIME and it is simple Fraud by Tapjoy, search "tapjoy FTC 2021 Ruling" to find out more. There is a simple form at the FTC To fill in if you want to spend a little time complaining to somebody who has, and maybe will in the future do something about it. EA and Tapjoy just stonewall all complaints. Theoretically Tap joy can get a $43k fine for each fraudulent ad they run. Not sure if that is the Advert or the incidence of the fraudulent advert being played to an individual "customer". If you can take the time to write on here which is in effect a customer "talking shop" that actually achieves nothing, please take the time to fill in the form at  FTC, Federal Trade Commission, a US Govt body that does do things. Tapjoy are on a 10 year FTC watch list because of their past fraudulent activity of running adverts but not giving the reward at the end. 

  • Why can't they ditch that advert? That's about a month now that the one about MMR vaccines has ran and I still have club members not getting any rewards, including their daily simcash which is really unfair on them.

    I don't know why some are affected yet others are not  🤔 

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