Forum Discussion

Anonymous's avatar
Anonymous
10 years ago
Solved

Problem with the screen resolution

Yesterday I upgrade my version of android (5.0 to 6.0) and, when I reinstall the game, all the buttons and the clouds are bigger, they fill more screen and its no playable as always. Like if the game...
  • Anonymous's avatar
    Anonymous
    10 years ago

    Hi @Joixxxe,

    The game will launch automatically with the best resolution for your screen, you cannot change that in the menu. If your screen is bigger, the graphics have likely been "upgraded".

    Hope that helps.

Anonymous's avatar
Anonymous
10 years ago

Hi @Joixxxe,

The game will launch automatically with the best resolution for your screen, you cannot change that in the menu. If your screen is bigger, the graphics have likely been "upgraded".

Hope that helps.

  • Anonymous's avatar
    Anonymous
    10 years ago
    EA_ZOE

    Your answer to this issue is not a good answer.

    To alot of us this effects, the game is completely unplayable.

    I have Note 4 which until your most recent update was playing just fine. After update, i can't see a dang thing in my city. It cannot be because my phone can't handle the graphics, it was working just fine before this last update. one of your programmers screwed something up.
    • Anonymous's avatar
      Anonymous
      10 years ago

      You'll find more explanation here @kayjenn. There isn't much more I can advice you to do unfortunately.

      • Anonymous's avatar
        Anonymous
        10 years ago
        Wow what a useless response. Anyway i solved my problem on a galaxy s6 edge. I downloaded a resolution changer app called NOMone Resolution Changer, theres many available resolutions that are for different phones, i selected the HTC one template, saved and restarted the device. You dont see any difference on home screen but once i launched Simcity it was back to normal. If this template doesnt work just mess around with the other ones. Totally safe and easy to use app. Good luck!
    • Anonymous's avatar
      Anonymous
      10 years ago

      EA, all the Samsung Galaxy Note 4 just got to go to Android Marshmallow just a couple of days ago.  It worked awesome with Lollipop.  The Resolution went from like 1120x1024 down to like 640x480.  Everything overlaps everything - yellow helmets, completed items, all sorts of stuff.  I can make a screenshot if you want to see how bad it is.

      I don't know what percentage of your users use Samsung Galaxy Note 4, but the those of us on this thread would prefer your do something about this versus having to use a third part screen resolution changer.

      Thank you.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Hi Zoe,

    The response you gave us does not help at all. It is not a solution to the problem we are having but merely an explanation as how this app works. I have the same problem like all these people, just recently done a software update for my Samsung Galaxy Tab S and now the icons are THAT big that I cannot play it anymore. It's a bit of a pity as I played it daily and now I have to go cold turkey on it... 

  • GetBaited2K's avatar
    GetBaited2K
    9 years ago

    I got to be kidding right?

    In my Samsung Galaxy Tab S 10.1 thr icons are soo big that are a joke

    • tkalfaoglu's avatar
      tkalfaoglu
      2 years ago

      This issue still exists with this game .

      If there are any programmers left of this game , can you please fix the resolution issue ?

      Brand new lenovo M11 tablet . android 13. Great speed , fast cpu and gpu , lots of ram, yet the game icons are as big as my thumb and zooming is almost disabled . Tried everything still the same .

  • Anonymous's avatar
    Anonymous
    9 years ago
    Why my screen is different to other mobile phones what time is gonna upgrade new graphics to this game. Thank You
    • Anonymous's avatar
      Anonymous
      9 years ago

      This is a game error. I have played for over a year on my iPad Pro 12.9" without any problems. I upgraded to the new generation 2 iPad Pro 12.9" that was just released on the yesterday. This has an even better graphics capability, but when I loaded the game today my icons are huge. 

  • Anonymous's avatar
    Anonymous
    9 years ago
    Why this game is so different graphics to the other mobile phones and what time is gonna upgrade the graphics???
  • Anonymous's avatar
    Anonymous
    9 years ago
    EA you really need to fix this problem or help us find a solution... if not youll loose a lot of players... me first. This is simply not playable
  • Anonymous's avatar
    Anonymous
    7 years ago

    See I am unable to use full screen cannot even go for setting option

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