Forum Discussion

Anonymous

Not applicable

Re: If I reinstall, will I get my city back?

You should have no problem getting your city back unless youre experience other bugs. But when you delete the game, be sure to close all open apps and do a hard reset on your device before reinstalling it. This can help clear up certain issues.

Once reinstalled however, you need to play through the tutorial on a new city before getting the option to re sync your device with your old city.

CJ

8 Replies

Anonymous
Not applicable
11 years ago
Oh, so I gotta play through the tutorial? God I hope this works. UPDATE!!! I DID THIS & GOT MY CITY BACK!!! THANKS SO MUCH!
Anonymous
Not applicable
11 years ago
I reinstalled the game and did the tuorial. How do I get my old game back?
Indys2nd
Hero (Retired)
11 years ago
@tineke34 wrote:

I reinstalled the game and did the tuorial. How do I get my old game back?

Were you signed in with google, Facebook, or gamecenter? There should be a link button and an option to relink it. If you didn't link it to one of those three before, you can't get it back.
Anonymous
Not applicable
11 years ago
I upgraded my phone and now I can't access my city anymore, I saved it to my Facebook and to my iPhone Game Center but I can't seem to get my city back
Anonymous
Not applicable
11 years ago
@quartnieelise wrote:
I upgraded my phone and now I can't access my city anymore, I saved it to my Facebook and to my iPhone Game Center but I can't seem to get my city back
@quartnieelise -- You have to play through the tutorial before the option to connect to Facebook, etc. will be available to you.
If this helps resolve your issue, please click accept solution as this may help others with the same issue to find a resolution as well. XP is appreciated but not required.
Anonymous
Not applicable
10 years ago
I cannot get my game back and I spent a lot of time and some of my own money on this game and not just a few bucks. This isn't some little glitch, if I spent my own money on it! I AM LIVID!!!!
Anonymous
Not applicable
9 years ago
How long does the tutorial take? Until every building class is unlocked? Or earlier in the game?
deklynroberts
Not applicable
9 years ago
It doesn't work. I did a hard reset and went through the tutorial and nothing.