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Etobaba_888888's avatar
Etobaba_888888
Seasoned Newcomer
1 month ago

Serious Concerns About the 2.0 Update, Monetization, and Player Trust

Hello,

I am a long-time SimCity BuildIt player, and I feel obligated to express serious concerns regarding the 2.0 update.

Although I have not yet received this update, the growing volume of negative feedback from players is deeply troubling. Many reports indicate that years of accumulated progress, resources, and effort are being diminished or rendered meaningless. Players who have invested countless hours into this game now feel that their dedication is being disregarded.

This situation unfortunately aligns with a broader pattern seen across EA titles, including PC games from other departments. Aggressive monetization strategies, updates that prioritize revenue over enjoyment, and a declining respect for player time have become increasingly noticeable. This creates the impression that long-term player loyalty is treated as a resource to be exploited rather than valued.

It is also important to note that SimCity BuildIt is not without alternatives. EA is not operating in a vacuum. There are other city-building games on the market that offer enjoyable experiences with fairer systems and significantly lower financial pressure on players. If long-time users feel that their effort and progress are no longer respected, many will inevitably look elsewhere.

For many of us, this game represents years of careful planning, patience, and commitment — not a short-term distraction. A single update should never place that investment at risk or undermine the trust built over such a long period.

I strongly urge the development and management teams to reconsider the direction of the 2.0 update, to protect existing player progress, and to address the growing dissatisfaction within the community. Continuing down this path risks permanently damaging player trust and driving loyal users away.

This message is written out of concern, not hostility. However, the frustration and disappointment among long-term players should be taken very seriously.

Sincerely,

13 Replies

  • Vertigious's avatar
    Vertigious
    Seasoned Rookie
    1 month ago

    Well said, couldn't agree more.

    Side note though, I don't think leaving your alternative titles on here, an EA forum, is a good idea, since EA could very well strike those as plagiarism. I don't trust them in this matter, since all they focus on is money...

     

  • Initially, when I saw the services 2.0 hints in the data mine videos that go up on YouTube whenever an app update is released, I was actually excited. I thought the new approach would free up space in our cities, allowing more freedom for creativity.

    But I was dead wrong. The "best value" for service buildings (particularly Police / Fire / Health) are the largest of these types and are incredibly ugly and take up valuable space. I purposefully designed my city with the intent of hiding service buildings as much as possible because they are an incredible eyesore. My two lower level cities are pretty much just disgustingly ugly things and I have no motivation to redesign them. I'm dreading my main city getting services 2.0, because I'll have to completely rework my regions because the types of fire / police / health / regional service buildings I use are small. I've already begun demolishing residences to free up space to plop the gift fire / police / health when services 2.0 hit my main city. This has been completely demoralizing to me wanting to play the game, and there is not going to be any coming back from this. A month ago, my club consistently hit top chest in the game every week in the club challenge. Now we are lucky to crack 600,000 points - nobody is wanting to deal with the services 2.0 rollout. I have a life outside of the game, and the services 2.0 just causes players to play less.

    I'm not worried so much about the capital in my main city as I've already thinned out residences and maximized coverage from Maxis Manor / HQ, so the only headache I'll have to deal with is Omega and ensuring adequate capacity from Electric / Water / Sewer / Trash. However, I shouldn't even have needed to do any of this. The services 2.0 upgrade was not necessary. If TrackTwenty wanted to change how the game was played, then TrackTwenty should have released the game as SimCity BuildIt 2.0 and allowed players the option to convert to BuildIt 2.0, or let people stick with what made the comfortable.

    Well done EA. Now, you should just close the game.  The incompetence behind this entire update just astounds me. Using AI tools has obviously drained decision makers of any rationale thought processes.

  • Dreading and demoralising should never be associated with a game. This update affected me months ago(living in England uk) and my hard earned population went from almost 9 million to under 5. It’s quite obvious they have no respect or regard for their players and the exact people who pay their wages. Save your own mental wellbeing being and dont let the exact people who have no respect for you and your countless hours playing SimCity ruin your overall happiness.

  • dlfgvpvng7a3's avatar
    dlfgvpvng7a3
    Seasoned Newcomer
    1 month ago

    I just received this update yesterday and its destroyed my love for this game. I had saved up a decent amount, was able to play stress free and build my city how I wanted it... all for it to now be in total dissaray. 

    The least they could have done was expand each region's land space to accommodate all the changes necessary to be made to fixing our cities. Its bad enough thsy im now flat broke trying to fix my regions, all for that to be rendered completely useless because even if I did fix it, I'd still have to destroy my city because the services they allowed us to use forever all off a sudden no longer accommodate the buildings they're servicing.

    I've never considered going elsewhere to play a game like this because I LOVED this game. But thos broke me. I don't even want to open the game because when I do,  I just gradually watch my cities sink with no way to fix it.