Server issues.

The game is taking forever to the chat, dispatch trains, visit clubmates depot, etc. All my other apps and streaming devices work just fine there is no issues with my Internet. Does anyone have any helpful advice?

EA_Blueberry
2 years ago
Hi, Mayors.

Thank you for your patience waiting for a response surrounding this connectivity issue. The team was able to identify the root cause and we've seen positive reports it's improved since yesterday. If you're still experiencing some connectivity issues please try restarting your device and toggle WiFi off/on to see if it continues.

As we haven't had continued reports on this thread we will go ahead and close this off since this post was related to a specific incident. Please create a new post if you continue to experience significant connection errors.

Thank you again for flagging this down for the community and for playing SimCity BuildIt into the New Year with us. 🙂

79 Replies

6X7MZH
3 years ago
The game runs so slow that it is not fun to play anymore. I have checked my internet connection speed and the problem is not on my end. This needs to be fixed soon!
JustCromford
Seasoned Veteran
3 years ago
Oh no! Issues not resolved!
I've deleted the railways and stations. It seemed OK earlier but its stalling again. We are taking a vote on whether to play war or not tomorrow
JustCromford
Seasoned Veteran
3 years ago
@EA_Blueberry Still not resolved ☹️
It seemed better earlier but its back to persistent error messages. I have deleted the railway and stations. Please sort it out. My team are very unhappy
JustCromford
Seasoned Veteran
3 years ago
@EA_Blueberry No. That didn't help. Tried several times. Still getting error messages
JustCromford
Seasoned Veteran
3 years ago
@JustCromford Nope. Brief improvement
but now rubbish again ☹️
tob1self
3 years ago
Starting last week SimCity is super slow. Sometimes the commercials don’t work and no prizes are given. Please fix as the game is beginning to be unplayable.
NewGoodland
Rising Adventurer
3 years ago
I play on two devices, IPhone and IPad. Both are fully updated with the game and IOS.
Both devices are experience issues With Sim City Build it alone. All other Apps are performing normally.
Games Played in the Los Angeles Area.
impact has been atrocious performance in:
Contest of Mayors Tower
club chat
Neo Mall
Global Market HQ
Access to Regional Service
Access to Train Stations.
game will perform slow to access these features, or will not access at all.
Experience tells me this is a server issue.. one thing to note.. the issue seems to clear up at night here in Los Angeles.
I suspect high server issue demand brought in by trains, and the holidays are both contributing to this.
please compensate us for time lost especially Mayors Pass play. I cannot acquire points in the Mornings with this problem
New Goodland Mayor’s Office.
6X7MZH
3 years ago
Thanks Electronic Arts for speeding up our servers!

Edit: Merged with the already existing thread for this issue. -CM
EA_Blueberry
Community Admin
2 years ago
Hi, Mayors.

Thank you for your patience waiting for a response surrounding this connectivity issue. The team was able to identify the root cause and we've seen positive reports it's improved since yesterday. If you're still experiencing some connectivity issues please try restarting your device and toggle WiFi off/on to see if it continues.

As we haven't had continued reports on this thread we will go ahead and close this off since this post was related to a specific incident. Please create a new post if you continue to experience significant connection errors.

Thank you again for flagging this down for the community and for playing SimCity BuildIt into the New Year with us. 🙂