SimCity BuildIt - How to Report Cheating and Shady Sites

Hi Mayors,

 

We want acknowledge the great feedback we've received on Answers HQ say thank you for sharing with us! Your love for Simcity BuildIt and fair play is great to see. ❤️We'll continue to work in the background to detect and tackle cheating activity and as always, your efforts to help us with that through reporting is very much appreciated. 

Reports are a great way to help flag potential cheaters and cheating activities to us. If you're seeing suspicious activity, cheating in-game or even hacks/exploits on shady websites, then we absolutely want to know about it. 

However, it's important the reports are sent through to the right channels. We are not equipped to receive these specific reports here on Answers HQ. Please keep this in mind when commenting on Answers HQ and, please do not name and shame other players in your posts or links/screenshots/attachments (see Answers HQ Forum Rules). 

 

We have official channels in place dedicated to receiving your cheater/cheats reports and those details are great to include in any reports you send directly through to the team investigating them. 

How to send in reports: 

There are two types of reports. Read on to find the best option for the acitivty you'd like to highlight.

• For any 'suspicious activity' you notice in your game, you can report cheaters by filling out a ticket and adding information here: https://simcity-buildit.zendesk.com/hc/en-us/requests/new
• Have you encountered a shady website? You can help bring these to our attention by reporting any cheating or scam websites you encounter using the steps in this EA Help article: https://help.ea.com/en-us/help/faq/how-to-report-cheat-hack-scam-websites-to-ea/.

Thanks,

EA_Lanna