Can't Load SimCity on Windows 11?

Question

I have tried loading the game... uninstalling and reinstalling. Deleting the UserData folder and repairing... anything I've found online. The game won't load. I have done changes (new video card and such) to my PC since I played last, but everything driver-wise is up to date.

To be clear, I can't even get into the game. The "SimCity" logo pops up, and just hangs there. Not even the first screen of the game.

henalexandre · Answer

Could you attach a DxDiag to your message? If you have one of the latest Intel GPUs, the issue might come from there.

Press Windows key + R
Type "dxdiag" then enter
In the DirectX Diagnostic Tool window, choose Save All Information
Attach the .txt file obtained to your reply

baklazan12345 · Answer

Hi,i attach mi DXdiag file. I have same problem.

strip3s-490 · Answer

Hi,I also have this problem, but my Intel GPU i7-8750H is a few years old and not one of the latest. Is there no solution yet?

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Can't Load SimCity on Windows 11?

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