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Anonymous's avatar
Anonymous
13 years ago
Solved

Forgot everything about my account, I dont know the username or password. I have sim city registered on it.

I bought sim city and regstered it on my account but I forgot the username and password. Dont ask me to reset my password like ive been told so many times IT DOESNT WORK. Is there a way to look up my...
  • Anonymous's avatar
    Anonymous
    13 years ago
    I've isolated your the account the game is tied in to, I'll pm you to move on from there.

    In the future, try to understand the position of our advisor: he can't let you bluff your way through this (as gorath put pretty accurately) and there isn't much he can do to assert account ownership. So just chill out, and reach out. 🙂
MaxisBazajaytee's avatar
MaxisBazajaytee
Icon for EA Staff rankEA Staff
13 years ago

Your username is an email address if that helps.

You will need to speak with EA Support at https://help.ea.com/contact-us as it is account related and no one on here has access to that information.

Also, the code you have will be in use by your account so obtaining your product code won't be of much use to you, instead you would want to access your Origin account again.

  • Anonymous's avatar
    Anonymous
    13 years ago

    What you dont understand is that I have tried all 3 of my emails that could possibly work and NONE of them have sim city on there.

    • Anonymous's avatar
      Anonymous
      13 years ago

      Well, you logged into here somehow... In any case, sounds like then, you'll have to do as suggested and contact Customer Support.

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      For any account maintenance, persona assistance or code related queries, please Contact Us using the Help Center.

      • Anonymous's avatar
        Anonymous
        13 years ago

        I used one of those emails to make a new account...

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