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Anonymous's avatar
Anonymous
11 years ago

In Game Cursor disappears

Hi,

First I did pull the DxDiag report but it is over 20k characters and thus can't be posted give character limitations in this forum.

I am plaing SimCity using a PC with Windows 8.1 32Gb ram, Nividia GTX880. 

If there is another way I might get the Dx report to you please advise, as I have saved it in a .txt file.

While playing SimCity more recently the ingame cursor becomes "invisible" on screen though the screen still reacts to the cursor, I simply can't see the cursor. I am having to move slowly to the upper right corner so I can use the Options to begin the exit/quit process. When on the exit screen  the tab bars react as well so I move my mouse again until I can visually see the reactions of the tab bars to know when to click to enter "exit" and also "quit".This process of course interfers with my game play and not the most convenient way to quit the game. Any support would be appreciated and again, if you would like the Dx report please advise how I may provide it given the issue with character limitations.  😕mileyfrustrated:

1 Reply

  • Anonymous's avatar
    Anonymous
    11 years ago
    @2muchinfo
    You could share your DXDiag with us by posting it on pastebin.com and sharing the link of your paste here.

    As first steps, I would suggest making sure your game is up to date (right click the game icon then "check for updates" in Origin), then trying to repair the installation (same process), and if those fails, a reinstallation of the game. 🙂

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