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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
1 year ago

Re: server

Hey everyone, 

Thank you for reaching out about the error you've been seeing. 

We are currently looking into this error message. We appreciate you bearing with us while we're investigating this. 

14 Replies

  • Glad EA is now aware of the issues, Ive been troubleshooting for over an hour lol

  • @EA_KentAny update? We pay for this game and now more than 24 hours later, still not working ☹️

  • missdiannemary's avatar
    missdiannemary
    1 year ago

    I agree I was looking at old post that said that they just had to wait and hope they fix the problem none had said that they did anything that helped or solved the problem it is a waiting game literally 

  • great

    After some years I wanted to try it again just to see if it was as bad as I remembered and here I am 

  • The app restarted for me twice saying that they had fixed the problem but it still says incorrect login it has been since Sunday for me. I looked at old post with the same issues and the time to resolve the problem was more than a week some were longer

  • Mine is working now hopefully everyone's is working as well enjoy your game

  • missdiannemary's avatar
    missdiannemary
    1 year ago

    All the multiplayer cities are no longer available however my single player cities are still there

  • It is working again. Thank you @EA_Kent and to all else involved in getting the servers up and running. 🙂