Forum Discussion

Unreliable93's avatar
6 years ago

Re: Sim City won't start because it thinks the network is disconnected.

@Straatford87 Hi Tom, Im still having issues with this. Ive cleared cache and restarted my computer and its still not working for me. Thanks

1 Reply

  • Hi @Unreliable93 - I moved your post to its own thread. SimCity should still open in Single User mode if it thinks you're offline.

    Origin was having some connection issues around the time that you posted this message. If you're still experiencing the problem, please reply back with some more information. Are you on a Mac or PC? Do you get any error codes? Have you played SimCity on this computer before, or was it a new installation? Are you trying to play in single player or multiplayer mode?

    If you're on a Mac, please provide system information. Instructions on how to do so here - https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162

    If you're on a PC, please reply back with a copy of your dxdiag.

    How to DxDiag

    To post your DxDiag:

    1. Select the 'Choose file' button below the post box

    2. Find the DxDiag file and select it - hit Open

    3. Add text to your post and hit Submit

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