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Re: SimCity Societies

Ok so I am trying to start up Simcity Societies, but it crashes before it even reaches the intro video, help would be appreciated.

P.S I'm running Win 8

14 Replies

  • He was not answering my question and was just posting useless links.

    People have a right to criticize.

  • EA_Nils's avatar
    EA_Nils
    Icon for Community Admin rankCommunity Admin
    12 years ago

    @Grox30000 wrote:

    He was not answering my question and was just posting useless links.


    If you perceive it as if someone is derailing your thread in the future, please just choose "report inappropriate content" (on the left hand side).

    As for making it easier to find your posts, you can also visit this link, it will show you all your recent posts: http://answers.ea.com/t5/forums/recentpostspage/post-type/message/user-id/8159823

     

    Another way to access that page is to click on your name in the menu in the top right corner and choosing "HQ profile" there. It will show you the last posts you made and there is a "View All" button that links to the aforementioned page.

  • EA_Nils's avatar
    EA_Nils
    Icon for Community Admin rankCommunity Admin
    12 years ago

    @Grox30000 wrote:

    What settings should i set it to?


    Try a few of them. Not sure which options Windows 8 gives you exactly, but any of Windows XP, Windows Vista, Windows 7  would be worth a test.

  • Ok I ran into this error Unhandled exception: Unkown error

    Type: class Tmill::Exception

    File :c:\sc5enginework\source\games\sc5\low-level engine\file

    system\fsfilespec.cpp

                 Function: FsfileSpec::Read

                 Line:         1350

    Is this a graphics card issue?

  • EA_Nils's avatar
    EA_Nils
    Icon for Community Admin rankCommunity Admin
    12 years ago
    Don't think so. Try one of the other compatibility settings instead.
  • EA_Nils's avatar
    EA_Nils
    Icon for Community Admin rankCommunity Admin
    12 years ago

    @Grox30000 wrote:

    Ok I ran into this error Unhandled exception: Unkown error

    Type: class Tmill::Exception

    File :c:\sc5enginework\source\games\sc5\low-level engine\file

    system\fsfilespec.cpp

                 Function: FsfileSpec::Read

                 Line:         1350

    Is this a graphics card issue?


    On which setting did you get this error? Do you get any errors on the other settings?

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    When installing SCS;
    1. Change the installation folder from "C:\Program Files (x86)\Electronic Arts\SimCity Societies TM" to "C:\Program Files (x86)\Electronic Arts\SimCity Societies"
    2. Open Windows Explorer and go to "C:\Program Files (x86)\Electronic Arts\SimCity Societies". Change the program to run in Windows 7 compatibility mode (on Windows 10 this can be done by: "Right click on SimCitySocieties.exe - Troubleshoot compatibility - Troubleshoot Program - This program worked in an earlier version of Windows but won't install or run now - Windows 7").
    3. Don't start the game through Origin (use the shortcut on the desktop instead).

    SCS versions that work on Windows 8/8.1/10 (with Windows 7 compatibility mode enabled):
    v1.0.0.6 (SCS original version).
    v1.1.0.273 (Destinations expansion pack - ie running "SimCity Societies Launcher"/SimCitySocieties.exe or "SimCity Societies Destination Launcher"/SCSDestinations.exe and ticking "select to include SimCity Destinations content into your game").

    SCS versions that do not work on Windows 8/8.1/10:
    v1.0.4.243 (SCS after the latest patch is installed; SCS_104243_H.exe).
    v1.0.4.270 (SCS after Destinations is installed - ie running "SimCity Societies Launcher"/SimCitySocieties.exe or "SimCity Societies Destination Launcher"/SCSDestinations.exe and unticking "select to include SimCity Destinations content into your game").

    SCS crashes upon startup: Windows gives the following error; "SimCity has stopped working - A problem caused the problem to stop working correctly. Windows will close the program and notify you if a solution is available".

    The latest version of SCS (1.0.4.243 or 1.0.4.270) only works in Windows XP/Vista/7. EA need to create a patch to make the latest version of SCS work in Windows 8/8.1/10 (either 1.0.4.243 or 1.0.4.270). I have reported this issue to their Chat Support, but their Dev teams must read this post and Test the Latest Version of their Software on Windows 8/8.1/10.

    Note this thread should definately not be marked as solved. Simcity Societies has not been been working for 3 years (since Windows 8 was released in 2012). See these posts;

    http://answers.ea.com/t5/Other-SimCity-Games/SimCity-Societies/td-p/13544/page/7
    "I have recently purchased digital edition of simcity societies and destinations. installed on windows 8 and but societies is not working at all, while destinations is working."

    http://answers.ea.com/t5/Other-SimCity-Games/SimCity-Societies/td-p/13544/page/9
    "Ok so I am trying to start up Simcity Societies, but it crashes before it even reaches the intro video, help would be appreciated. P.S I'm running Win 8"
    "Ok since it seems someone deleted my thread for some reason, let me try this again. Every time I try to start up Simcity Societies, it ends up crashing, I am running Win8"

    The fact the latest version of SCS does not work on Windows 8/8.1/10 means that a) the additional features added to the game in version 1.0.4.243/270 are not available to the customer, and b) mods developed for the game cannot be applied (because these have generally been developed for SCS version 1.0.4.243/270). This entire game was designed to be customisable, and it is currently being sold in an a) outdated and b) uncustomisable form.