Forum Discussion

jimsim14's avatar
jimsim14
2 years ago

Sim City 4 missing from library

Why has Sim City 4 disappeared from my library. I purchased it some time ago and have been playing it regularly as recently as 2 days ago and now it's gone. What happened?
EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
2 years ago
Hi @jimsim14 , did you make sure you are logged in to your regular account? Have you tried clearing EA app's cache to see if that fixes the issue?

Try clicking the three dashes in the far-left corner of the EA app > Help > App recovery > Clear cache.
  • Master_Chinner's avatar
    Master_Chinner
    5 months ago

    That indeed fixed the issue for me after browsing for why it disappeared from my library and wanted me to repurchase the game. Thanks for the awesome assist!

  • Speedj2m's avatar
    Speedj2m
    Rising Newcomer
    2 months ago

    thanks, just had this happen to me for simcity 4 and mirrors edge and several other games, but this fix worked.

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